Your right to privacy and data security is a primary concern to FlowerTrap. Personal information submitted to FlowerTrap whether over the Internet or by other means, is maintained, controlled and kept secure by FlowerTrap.

FlowerTrap only requests specific types of personal information

For example, we may request personal information from you if:

• you request to be notified when our web site is updated;
• you request to be notified of the issuing of news items or press releases;
• you request information regarding the services we provide;
• you provide feedback on a particular issue so we can contact you if needed; and
• you provide feedback through intermittent on-line surveys.

In each of the instances above, FlowerTrap may ask for personal information including your name, e-mail address, phone number, fax number, address and (if applicable) business name and position within the company.

FlowerTrap only uses your personal information for specific purposes

Personal information provided to FlowerTrap will be kept confidential and only used for the purpose it was given. We will ensure to the best of our abilities that this purpose is made known to you at the time you submit your personal information.

Agents and contractors of FlowerTrap who have access to your personal information are required to keep the information confidential and not use it for any purpose other than to carry out the services they are performing for FlowerTrap.

Cookies

Cookies are generally not used on FlowerTrap's web site. The only occasion cookies will be used are when electronic surveys are posted on our web site. The cookies will determine the visitors who have not seen the survey before and then display the survey.

FlowerTrap will not disclose personal information to any outside organisation for its use in marketing

Your personal information will not be given or sold to any outside organisation for use in marketing or solicitation. Your personal information may be shared with agents or contractors of FlowerTrap for the purpose of performing services for FlowerTrap.

Access to and correction of personal information

You can request access at any time to any personal information that FlowerTrap holds about you. FlowerTrap may, at its discretion, charge you a reasonable fee where access is provided. At your request, FlowerTrap will take reasonable steps to correct any of your personal information if it can be established that the personal information is not accurate, complete or otherwise up-to-date.

FlowerTrap reserves the right to change this Privacy Statement without notice in the future.